Scott Gilliam - Service Manager

Scott is a great font of technical knowledge at TotalKare, training and assessing the Company's field engineers in the competencies required to successfully carry out servicing and repairs on-site for clients.  As such, Scott is the 'go-to' man for our engineers when they are in need of technical advice and/or support on site.  Prior to TotalKare introducing online vehicle lift operator training, Scott was responsible for the delivery of classroom-based training. 

When he’s not talking about ball screws and hydraulic cylinders, Scott enjoys spending time with his family and carrying out building work at home, for which he has a great passion.

Sinead Farnan - After Sales Supervisor

Sinead joined TotalKare in 2017 as After Sales Supervisor, ensuring the smooth running of the Service Department.  Since leaving school, Sinead has spent her entire career in the transport and logistics industry and has extensive experience in scheduling. She has very much enjoyed becoming part of the team and is excited for the future at TotalKare.

Sinead is quite the disco diva, and when the week is done you'll often find her being the life and soul of a party or two!

Kelly Hart - After Sales Team Leader

Kelly joined TotalKare back in 2005, originally as short term cover for someone else, and she has been part of the Service Department ever since!  Kelly primarily schedules work for TotalKare's field engineers in the London area, providing them with back office support as and when required.

Outside of work Kelly is kept busy looking after her young son and enjoys spending time with family and friends.

Sam Tilley - After Sales Controller

Sam has worked for TotalKare since 2010, starting her career as a business administration apprentice, dividing her time between the office and college.  Upon completion of her studies, Sam was taken on full-time and joined the Service Department where she is now responsible for the scheduling of our field engineers.

In her spare time Sam enjoys keeping fit at the gym and is also partial to the odd cocktail or two on a night out!